Frequently Asked Questions
Your product should reach you in 2-4 working days with 2nd Class shipping or 1-2 Working days with 1st Class shipping. However, some products may take longer than this, this should be specified in the product description.
If your product is taking longer than usual, we suggest waiting a few more days than expected as delivery times could be impacted by Covid-19.
Yes, all orders above £30 will be shipped to you for FREE. Orders below £30 will be charged £2.99 for shipping. You will also be given the option of 1st Class shipping at £3.99. This is for UK only.
For international shipping, customers will be charged a shipping fee which will be specified at checkout, before you place your order.
If for any reason you would like to return your item, you will have 7 days to file for a return after receiving your item. You can do this by filling in the contact form or emailing us at contactjazakuk@gmail.com.
We strongly recommend customers to read our returns policy at the bottom off this page before filing for a return.
If a product you want is out of stock, or you would like to request for a product, please contact us at contactjazakUK@gmail.com.
Yes, we accept bulk orders at discounted rates! If you would like to find out more about our Minimum Order Quantity (MOQ) and pricing, email us at contactjazakuk@gmail.com for a quote.
Yes! You would be pleased to know that we're able to ship to over 200 countries across the world. A tip for our international shoppers - you can use the currency converter on the bottom left of your screen to convert the pricing to your own currency!